Facilities Management

Day to day property management is co-ordinated by our fully trained helpdesk and operations team who are used to working with organizations of all sizes to help them achieve the very best in their business. Combined with our skilled workforce, this ensures that your maintenance requirements will be handled to the highest standards of the industry.

Our customer services helpdesk provides you with support 24 hours a day, 7 days a week all year round. All of our staff are customer focussed and take great pride in their work. Whatever your problems, we are there to help and offer a single point of contact to assist you controlling all of your facilities and meeting all of your maintenance needs.

We will solve your problems in a fast and efficient manner and strive to take away all of your concerns.

We provide a comprehensive preventive building and maintenance service with full access to qualified and experienced staff who are trained to take full responsibility for your PPM building maintenance needs.

Tailored Facilities Management Service

Arabian Gulf Group has high standards and maintains these through our staff, the quality of our work and the service we offer you. Furthermore, we always ensure that all of our work is carried out in a professional manner and within time restraints.

Our tailored service and bespoke maintenance software is designed to ensure an uncomplicated and smooth way of dealing with all aspects of your maintenance. This enables us to provide real time reporting information on SLA's, KPI's and job progress, keeping you informed at all times.

Our response can be tailor made to suit client needs but a typical proposal may be set up as:

P1 4 hour response
P2 Same day response
P3 5 Working Days
P4 14 Working Days

From the original call to completion, our systems are there to provide you with the peace of mind that your job is always taken care off.

We will meet and exceed your expectations.

Call/email us to find out more…


When you do not set aside time for regular electricity maintenance, the related tools and machines gradually lose their effectiveness and efficiency each year. As a result, they begin to consume more energy and drain your money. However, AGG can help you recover most of this lost efficiency through regular maintenance and the replacement of bulbs and electrical wiring.

Carrying out your own electrical work can be tempting. There is a lot of conflicting advice out there regarding what we are allowed to do ourselves and what has to be left to a professional. Nevertheless, owing to carelessness or a lack of knowledge, more money may have to be shelled out later to put things right and, more seriously, it can lead to injury, which can be fatal. So, our advice is … leave it to the experts, and that’s where we come in. AGG only use highly experienced electricians for this highly specialized skill.

Where appropriate:
  • Repair or replacement of light fittings
  • Replacement of burnt out power sockets
  • Identification and rectification of loose electrical connections
  • Identification of overloaded circuits and rectification in order to prevent over-heating
  • Identification and replacement of corroded wires or cables
Safety first – leave it to the experts. All our electricians are appropriately qualified

What’s Excluded
  • Parts and materials
  • Any major works related to civil works
Note: An additional cost is payable for parts and materials for which we will provide a quotation on request.

Please note the following important information:
  • There is a minimum charge of SAR 120 for a callout
  • For customers that book in advance, any additional labour hours after the first hours will be charged at SAR 60 per hour
  • Where there has not been a booking made in advance, any additional labour hours after the first 2 hours will be charged at SAR 100 per hour
  • Fees are charged to the customer’s account, and 100% of the fee is payable in a